information flaneur

Everything I've written about UX

It’s like Uber but for the Social Contract

Governments throughout the Anglosphere have begun talking about ‘Digital First’ or ‘Digital by Default’ in the last couple of years....

Digital Transformation and Government as API

Last week Australia’s Digital Transformation Office was launched by Minister for Communications, Malcolm Turnbull. I hadn’t realised this...

A measured approach

As has become traditional, I’m posting again in February after a long break in the second half of last...

A failure of imagination - the problem with format neutrality

I often hear librarians promoting their ‘modern librarian’ credentials by saying “it’s about the information, not the container”.  By...