information flaneur

Everything I've written about library managers

Burn it all down

Imagine a colleague. She’s been hardworking, loyal and dependable her whole working life. Unfortunately, other than a late-career attempt...

You need an R&D culture, not an R&D department

A couple of weeks ago, a tweet popped up in my feed just begging for a click-through: Yes. A thousand...

Dear CEOs and senior managers, it’s no longer ok not to know how Social Media works

Imagine if Canadian library managers decided not only that they were uninterested in hiring French-speaking staff, but actually banned their...